Thursday, May 21, 2020

1905 Revolution Essay - 1621 Words

1905 Revolution These days we call anything a revolutionà ¢Ã¢â€š ¬Ã‚ ¦[1] To decide whether or not any event is a revolution I must first set some parameters to define my personal idea of what a revolution is. I believe a revolution to be a radical change of anything, not just political. I believe this as from history labelling the Renaissance as a revolution, yet it lacked political change. In my opinion hindsight is very important to whether or not something is a revolution. I think you can only decide if something was revolutionary if you can see its consequences. I do not think revolutionary thought is essential to whether or not an event is a revolution. To discover whether or not 1905 was a†¦show more content†¦This resulted in a generalised feeling of resentment towards the Tsar even amongst his supporters. The political unrest was present through the survival of a poor Minister of the Interior, Viacheslav von Plehve, until 1904 when he was assassinated. This was the Tsars chance to quell the political unrest. He chose a new minister in Prince Sviatopolk-Mirskii. However, he had political innocence[3] and promised vague reform. Basically he was weak and this weakness annoyed both wings of the political spectrum sustaining the political unrest throughout 1905. Economical unrest is best shown through the peasants. They were heavy under the weight of redemption payments and oppressive taxes and their economic unrest was definitely evident preceding 1905, and throughout 1905 they vented their anger. The ferment in the countryside grew in a menacing way[4], is a good quote describing their movements as the word menacing seems to suggest they were very dangerous and seems to have connotations supporting the large numbers that there were. The word ferment supports the fact it peasant unrest had been building up. One major achievement I can see from the peasant uprisings was that they were organised by themselves, demonstrating their own political thought and this was cemented in July of the year when theShow MoreRelatedThe Revolution Of The 1905 Revolution Essay1494 Words   |  6 Pageshim the nickname â€Å"Nicholas the Bloody† (Khrustalev and M. Steinberg 25). The Russian people no longer felt safe under the tsar’s rule. Wit h more instances of brutality accumulating on top of one another, the 1905 Revolution was inevitable. Albeit the violent suppression of the 1905 Revolution, in the end it was regarded by revolutionaries as semi-successful. Nicholas II agreed to the institution of the State Duma, a limited form of representative democracy, citing it as â€Å"the revival of a custom andRead MoreThe Revolution Of The 1905 Revolution1969 Words   |  8 Pagesthat revolve around the 1905 Revolution in Russia is whether the Tsar himself or other factors were responsible for the creation of the revolution. While all the passages emphasise the point throughout that there was huge discontentment in Russia, the Interpretations disagree as to the reason for this discontentment that formed the revolution. Interpretation A persuasively demonstrates that the Tsar himself and his weakness as an autocrat was the main reason for the Revolution. The argument is PassageRead MoreCauses of the 1905 Revolution784 Words   |  4 PagesThe 1905 revolution in Russia began when armed forces set fire on a group of peaceful protestors outside the Tsars Winter Palace in St. Petersburg. However there were many factors in the build-up to revolution in 1905. Prior to 1905, disturbances in Russia could have been seen as quite rare. Russia was though suffering from a long period of repression and unrest. From the implementation of tsarism in Russia, the regimes had slowly developed into more of an autocratic establishment which implementedRead MoreThe Russian Revolution Of 19052394 Words   |  10 Pages The Russian Revolution of 1905 comes as the late tsarism period. Some of the major causes to the Russian revolution were caused by long-term and short-term effects. Some of these major effects were Russia s rapid industrialization and modernization which had inherent problems. The rise of capitalism led to an increase of inequality between the classes. In addition, the mistakes of the Russo-Japanese war emerged upon the boundaries of the Russian political climate. These series of revolutionaryRead Mo reThe Regime Of The 1905 Revolution1911 Words   |  8 PagesII was mainly to blame for the 1905, due to his lack of response to the growing discontent amongst the Russian people. Although it could be argued that the actions of previous Tsars were the cause of this discontent, and this was certainly influential, Nicholas failure to act upon his people s requests was ultimately the cause of the revolution. The repressive Tsarist system in place in 1905 was arguably one of the most significant factors in the 1905 revolution, as much of the discontent inRead MoreEssay On The 1905 Russian Revolution1042 Words   |  5 PagesZachary Shooshani Profesor Kakounis Ph.D Global History I 31 October 2017 1905 Russian Revolution The Russians had protested against a corrupt government and their unfair laws. There were many different causes, events, effects, and compromises that happened. The Russians had fought long and hard to be able to get where they are today and get a fair and just system of government. The people involved in the Revolution was, Alexander I, Alexander II, Alexander III, Soviet, Nicholas ll, USSR, BolshevikRead MoreEssay on Causes of the 1905 Revolution937 Words   |  4 PagesCauses of the 1905 Revolution In 1905 was a vast but backward country. Compared to Britain, Russias industry were undeveloped, also its people were poor and uneducated. It was ruled by A Tsar who had complete power over the country. In Britain it is a totally a different story, most of the people were well off, not rich and not poor. Also the industry was the driving force of the country. The vast majority of the country population (80%) were Peasants who lived inRead MoreWhy Did the 1905 Revolution Fail746 Words   |  3 PagesWhy did the 1905 revolution fail? One of the main reasons that the 1905 revolution failed was because the October Manifesto merely only satisfied the middle classes’ appetite for reform. However this was only a short term change in government therefore it was not really a revolution because the changes were not permanent. To add, the readiness of the liberals to accept the government’s political and economical bribes indicted that they were not genuinely ready for a revolution at this time. FurthermoreRead MoreWhy Was There a Revolution in Russia in 1905936 Words   |  4 PagesWhy was there a revolution in Russia in 1905? The 1905 revolution happened for many reasons and so a combination of factors will best explain this question. However the most important reason was the tsar and his ignorant beliefs and attitudes towards Russia. The Russo-Japanese war was a major factor in starting the revolution in 1905, the whole purpose of the war was to try and stop the thoughts of rebellion by getting the Russian people to rally for their country, however when Russia lost theRead MoreOrigin of the 1905 Russian Revolution Essay2687 Words   |  11 PagesOrigin of the 1905 Russian Revolution Russia existed in turmoil at the close of the 19th century. This tumultuous atmosphere spilled over into the new century. This time period is a portrait of a country in a state of constant change. However, this change was far more problematic to Russia that similar progress of western European nations. An examination of the revolutionary period of 1905 presents the inevitability of such a revolution. Russias rapid industrialization and modernization

Wednesday, May 6, 2020

Building a Market Economy in India - 1521 Words

ASSIGNMENT ON BUILDING A MARKET ECONOMY IN INDIA THE RISE OF ISLAMIC BANKING IN PAKISTAN Prepared for: Prof. Dr. Masud Rahman Prepared by: Gazi Md. Ali Zafar Roll-1003013 BANGLADESH UNIVERSITY OF PROFESSIONALS Mirpur Cantonment, Dhaka-1216 BUILDING A MARKET ECONOMY IN INDIA 1. What were the features of pre reform India and what were the justifications of that? Answer: The features of pre reform India were as following: a) The economic system that developed in India after 1947 was mixed economy system characterized by a large number of state-owned enterprises, centralized planning, and subsidies. b) This system constrained the growth of private sector and that time in India private companies could expand†¦show more content†¦India’s privatization program has had a bumpy record and was often slowed by political opposition; in 1999 some 240 state-owned enterprise were still scattered across many sectors of the economy and accounted for 15 percent of India’s GDP. But the program was progressing at a fairly rapid price in the early 2000s with 30 state-owned enterprises privatized in 2002. f) The response to these economic reforms has been impressive. After taking economic reform program in India; foreign direct investments, economic growth, export increases. Judged with some measures, we saw some of the positive and negative aspects in India with taking many of the economic reform programs and followings are given below: Impressive experiences a) With taking many of the economic reform program the Indian economy expanded at an annual rate of about 6.1 percent from 1994 to 2004 and foreign direct investments was attractive for foreign companies thought the Indian economy was jumped from $150 million in 1991 to $4.3 billion in 2003. b) Some economic sectors have done particularly well especially emergence of IT sector as a vibrant global center for software development resulting in export revenue of Indian’s software services market increased from less than $500 million in 1990 to $7 billion in 2003. c) Increase of export ofShow MoreRelatedBrics Case Study1020 Words   |  5 Pagesstands for Brazil, Russia, India and China, originated in a Goldman Sachs paper – Building Better Global Economic BRICs – as part of an economic modelling exercise to forecast global economic trends over the next half-century.† BRICS – breaking it down is a combination of the first letters of its members: - Brazil; Russia, India, China and South Africa. At the beginning, in 2001 only four of categorized as developing countries started BRIC: Brazil, Russia; India and China, at that time wereRead MoreGlobal Cultural Business Analysis of India771 Words   |  4 PagesGlobal Business Cultural Analysis of India BUSI 604: International Business The nation that I have chosen for this Global Business Cultural Analysis research project is India. India has one of the fastest growing and largest economies despite being one of the poorest countries. â€Å"India has emerged as the worlds third largest economy, in terms of Purchasing Power Parity (PPP), just behind the U.S. and China, according to a report from the World Bank† (BawabaRead MoreChina, India, and Multinational Enterprises Essay1092 Words   |  5 PagesInternational Monetary Fund (IMF), World Economic Outlook, advanced economies with deficits will need to compensate for decreases in domestic demand with increases in international exports. Emerging markets such as China and India will compensate by shifting from international markets to their own domestic markets. The IMF has also projected that China will overtake the US economy by 2015 and India is expected to be equal in size to the US economy by 2020 (International Monetary Fund (IMF), 2011). It is cle arRead MoreIndia s Growth Of Domestic Market954 Words   |  4 Pagesgrowth of domestic market. This led Brazil to a balance of payment shortcoming since there were more import goods rather than exports. Because of this flaw, there have been a lot of government’s intervention in the market. But such intervention could not fix the failure in the market and the import goods were still exceeding. This period of industrialization in Brazil is viewed as the background of the later decline of its regular commodities exports. Within the similar period, India also adopted theRead MoreSwot Analysis for Indian Construction Industry.Pdf1694 Words   |  7 PagesMarket Research in India 1 MARKET RESEARCH ON CONSTRUCTION INDUSTRY IN INDIA This chapter comprises of the following sections; 1. Introduction 2. Outlook of Construction Industry 3. Overview of the Construction Industry in India 4. SWOT Analysis on Construction Industries in India 5. Problems faced by Construction Industry 6. Leading Construction Companies in India 7. Conclusion Introduction The construction industry is the second largest industry of the country after agriculture accounting forRead MoreIndi An Emerging Power1743 Words   |  7 PagesGlobalization and technology have generated many changes to the world’s economy as it has opened the doors for businesses all over the world to international markets. This means, expanding their economies by growing their target market areas. Now a day, businesses don’t talk about understanding their local markets, but understanding the global market. Some developing nations have taken advantage of this opportunity to grow their economies and they are working on becoming a global power. International OutsourcingRead MoreIndi Indias Economic Effect On The United States1717 Words   |  7 PagesCultivating India: How India Is Growing and Why It Matters to the United States Introduction A. The Importance of India in the Global Market (include problem and Thesis statement that answers it) B. Preview: why and how india’s economy is growing and competing globally C. Preview: india’s economic effect on the u.s. economy Factors of India’s Economic Growth (II) Several growth factors contribute to India’s burgeoning national and global economic presence. Having the largest population of youthRead MoreIndia s Growth Of The Indian Economy1517 Words   |  7 Pagesentrepreneurship is playing an excellent role in boosting up the Indian economy by working as driving force in the market. Many young entrepreneurs are coming forward and setting up their ventures in different parts of India. These initiatives are opening the way for plenty of jobs for the young jobseekers which is prime necessity for the development of any economy like India. (Quote this by current unemployment data). India is recognized as a talent hub in the world which shows that from here anybodyRead MorePolitical regimes between China and India1550 Words   |  7 Pagesï » ¿When people are seeking new opportunities in other countries, China and India is popular choices for investor as the two most populous on the Earth. Both are emerging economies that have illustrated average GDP growth greater than 7 percent over the few years*. Noticeably, both India and China are largest avoided by the global economics crisis in 2010,maintaining above GDP growth when western countries are suffering economics contraction. Despite of successful changes, we still need to considerRead MoreMary Kay case1568 Words   |  7 Pagesï » ¿Question # 1 Mary Kay products have been seen to sell in more than 35 markets expanding across 5 continents. Mary Kay’s sales force exceeds 2 million globally with potential markets such as the Indian and Asia- Pacific areas that represent extensive growth opportunities. Mary Kay is focused on expanding into the Indian Market, due to its large population and market size. With the large population of middle class growing to a total of 500 million individuals will give Mary Kay the opportunity to

Work place communication Free Essays

Communication is essential for effective functioning in every part of an organisation. From marketing, production, finance, personnel, and maintenance, all departments may receive direction from corporate goals and objectives, but communication links them together and facilitates organisational success. The importance of effective communication from team leaders cannot be overemphasised for one specific reason: everything a team leader does, involves communicating. We will write a custom essay sample on Work place communication or any similar topic only for you Order Now Communication is needed to increase efficiency, satisfy customers, and improve quality. Effective communication is so important for organisational success that not only team leaders, but also the employees must be effective communicators. One role of a team leader is to help employees improve their communication skills. When all members of a team, department, or organisation are able to communicate effectively with each other and with people outside their group, they are much more likely to perform well. The successful team leader, therefore, needs effective communication skills. Communication is the activity of conveying information. Communication requires a sender, a message, and an intended recipient. However, the receiver needs not to be present or be aware of the sender’s intent to communicate at the time of communication; thus, communication can occur across vast distances in time and space. Communication requires that the communicating parties share an area of communicative commonality. The communication process is complete once the receiver has understood the message of the sender. Feedback is critical for effective communication between parties. Communication can be defined as the exchange of opinion, ideas, information, facts, feelings, and values between two or more persons sender and receiver’s) with the help of some channels to accomplish the desired purpose. The sender creates a message either in the written or in verbal or nonverbal form. The message is dispatched to the receiver with the help of channels of communication. The receiver takes the delivery of the message and provides feedback to the sender. The sender gets the feedback and determines whether the receiver has received the same message and meaning that the sender had intended to communicate with him; if the sender feels that the receiver has not received the same message and meaning, he/she again initiates the cycle of communication. THE CYCLE OF COMMUNICATION Elements ot Communication 1 . Sender 2. Message 3. Channel of communication 4. Receiver 5. Feedback 1 . Sender: The sender is the person who initiates the process of communication. Whenever the sender feels that there is a need to communicate some information to the other person (receiver), he/she starts the process of communication. The sender must be aware of the purpose of the communication and the receiver’s abilities to understand the message in terms of language, interest, etc. 2. Message: The message is created by the sender to convey the information, facts or opinion to the receiver. The message should be clear and simple so that the receiver can understand it in the same way as the sender desires. While creating a message, the sender should take care of words, language, and meaning of the message if the message is to be communicated in verbal or written form or he/she should take care of body language and facial expression if the message is to be communicated in nonverbal form, along with the abilities and professional competencies of the receiver. 3. Channels of communication: Communication channels are the medium through which the message is communicated to the receiver. Channels of communication play an important role in the process of communication. If the sender selects an appropriate medium or channel of communication, there are more chances that the receiver will receive the same message; or else, there are chances that the message may get distorted. In this hi-tech era, there are a number of channels that can be used to communicate message, e. g. , mobile, e-mail, voice mail, person, radio, TV, Internet, blogs, etc. 4. Receiver: The receiver is the person who receives the message. The receiver may be a single person or a group of persons. The receiver understands the eaning of the message and provides feedback to the sender. The receiver should have the same language ability, comprehension, and cultural background as the sender. If not, it may lead to distorted understanding of the meaning of the message by the receiver. 5. Feedback: It is the most crucial element of communication. It is provided by the receiver to the sender. Receiving feedback is important for the sender to know that the receiver has received the message and interpreted the meaning of the message in the desired way. Without feedback, the process of communication cannot be complete. For example, when you send a mobile SMS to our friend, you get feedback in the form of delivery report that informs you whether your message has been delivered or not to the intended receiver; it also happens in the same way the case of e-mail. BARRIERS OF COMMUNICATION Communication plays a major role in developing a relationship. It can also a relationship among family members or management in any institute. More specifically, communication influences the effectiveness of instruction, performance evaluation, and the handling of discipline problems. Communication should be straightforward. What can make it complex, difficult, and frustrating are the barriers. Some barriers of communication are the following. Physiological barriers to communication are related with the limitations of the human body and the human mind (memory, attention, and perception). Physiological barriers may result from individuals’ personal discomfort, caused by ill-health, poor eye sight, or hearing difficulties. Poor listening skills, listening to others is considered a difficult task. The solution is to be an active rather than passive listener. A listener’s premature frown, shaking of the head, or bored look can easily convince the other person/speaker that here is no reason to elaborate or try again to communicate. Information overload, it is essential to control the flow of the information, else the information is likely to be misinterpreted or forgotten or overlooked. As a result, communication may get distorted. Inattention, at times we Just do not listen but only hear. For example, your manager is immersed in his/her very important paper work and you are explaining to him/her about an urgent problem. In this situation, due to the inattention, the manager will not listen to you (he/she will only hear you); hence, he/she may not get hat you are saying and it may lead to disappointment. Emotions, the emotional state of a person at a particular point of time affects his/her communication with others as it has an impact on the body language (nonverbal communication). If the receiver feels that the sender is angry (emotional state), he/she can easily infer that the information being obtained will be very poor. Poor retention, the human memory cannot function beyond a limit. People cannot always retain all the facts/information about what is being told to them especially if he/she is not interested or not attentive. This leads to communication breakdown. Physical and environmental distractions, physical distractions are the physical things that get in the way of communication. Examples of such things include the telephone, an uncomfortable meeting place, and noise. These physical distractions are common in the warehouse setting. If the telephone rings, the usual human tendency will be to answer it even if the caller is interrupting a very important or even delicate conversation. Distractions such as background noise, poor lighting, uncomfortable sitting, unhygienic room, or an environment that is too hot or cold can affect people’s morale and concentration, hich in turn interfere with effective communication. Psychological barriers, psychological factors such as misperception, filtering, distrust, unhappy emotions and people’s state of mind can Jeopardize the process of communication. We all tend to feel happier and more receptive to information when the sun shines. Similarly, if someone has personal problems such as worries and stress about a chronic illness, it may impinge his/her communication with others. Social barriers, social barriers to communication include conformity, a process in which the norms, values, and behaviours of an individual begin to follow those of the wider group. Social factors such as age, gender, and marital status may act as a barrier to communication in certain situations. Cultural barriers, cultural barriers to communication often arise when individuals in one social group have developed different norms, values, or behaviours to individuals associated witn another group. Cultural ditterence leads to difference in interest, knowledge, value, and tradition. Therefore, people of different cultures will experience these culture factors as a barrier to communicate with each other. Semantic barriers, language, Jargon, slang, etc. , are some of the semantic arriers. Different languages across different regions represent a national barrier to communication. The Use of Jargon and slang also act as barrier to communication. Past Experience, if someone has awful experiences in the past related to some particular situation, then he/she will try to avoid communication in that situation. Organisational Barriers, unclear planning, structure, information overload, and timing, technology, and status difference are the organisational factors that may act as barriers to communication. Technological failure, message not delivered due to technical failure (e. g. receiver was not in mobile network area and the sender has not activated delivery report in message setting). Time pressures, often, in an organisation the targets have to be achieved within a specified time period, the failure of which may have adverse consequences for the employee. In a haste to meet deadlines, usually an employee tries to shorten the formal channels of communication that can lead to confusion and misunderstanding among the various levels of supervisors, hence leading distorted communication. Therefore, sufficient time should be given for effective communication. Complexity in the organisational tructure, the greater the hierarchy in an organisation (i. . , the more the number of managerial levels), the more chances of communication getting destroyed. Only the people at the top level can see the overall picture while the people at low level Just have knowledge about their own area and a little knowledge about other areas of the organisation. Unclear messages, effective communication starts with a clear message. Unclear messages in terms of meaning, grammar, and words may a ct as a barrier to communication because the receiver may not be able to understand the actual meaning of the message. Lack of feedback, feedback is the mirror of communication. Feedback mirrors what the sender has sent. Without feedback, communication cannot be considered complete. Both the sender and the receiver can play an active role in using feedback to make communication truly two-way. Methods of overcoming barriers of communication, overcoming the communication barriers will be different in different situations depending upon the type of barriers present. The following are some of the important general strategies that will be commonly useful in all the situations to overcome the barriers of communication. Taking the receiver more seriously Crystal clear message Delivering messages skilfully Focusing on the receiver Using multiple channels to communicate instead of relying on one channel Ensuring appropriate feedback Be aware of your own state of mind/emotions/attitude Effective communication techniques are useful to make the communication efficient and meaningful. There are several techniques of effective communication, which can be used. For example, maintaining eye-to-eye contact with the team is essential for ettective communication. Listening actively means to be attentive to what the other erson is saying verbally and nonverbally. Active listening is an effective communication skill. 1 . Stand squarely facing the other team; establish eye-to-eye contact. 2. Keep the posture open. 3. Be relaxed. Using silence during communication process can carry a variety of meanings. The impact from every conversation you have comes from your nonverbal cues. These include eye contact, your posture, and the gestures you make. The nonverbal cues indicate what you think, even if your words say something else entirely. Some people don’t like to be touched, and invasion to their personal space is one nonverbal cue ou can easily avoid. Nonverbal cues are Just as important as any other communication technique you’re trying to master. The tone of your voice, for example, if you say that mfou’ll be happy to sacrifice this opportunity for someone,† but you’re yelling when you say it, the team will clearly notice that you’re actually not happy to do it. Be consistent verbally and nonverbally inconsistency in verbal and nonverbal communication by the sender may lead to confusion and misunderstanding of the message. Ask open-ended questions open-ended questions encourage the team to communicate more, whereas, close-ended questions iscourage the team from communicating. Use Language Understood by the team. Accurate, accessible and detailed recording is not only essential it is a vital tool for ensuring accuracy of information, clarity of goals and accountability. Of course, it can achieve none of these aims if it is never read, and so in the first place it must be legible. It is a team leader’s responsibility to ensure that, they record conversations, accurately, and that they retain the information available. Electronic copies of any form of communication i. e. emails can be copied saved and stored either into a eparate folder on your computer, or onto a USB storage device, or external hard drive alternately you should ensure that all emails are archived for future reference. Methods of Verbal Communication Face to face informal communication Underused in these days of email, but invaluable for getting the message behind the words. Body language can tell you a lot about what a person really thinks regardless of whether they are agreeing with you verbally or not. Quite often we will email someone who only sits in the next room – or even at the other side of the same room, ‘because an email is recorded’. There is nothing to stop a record of a face to face meeting being created. Meetings Many meetings are badly planned and managed, this is one of the main disadvantages of meetings as no formal records or minutes are kept or recorded. Formal Briefings Useful to reach a mass audience. Beware though if what you have to say is controversial or bad news for some of the audience then you will face a lot of resentment and create resistance, where staff feel unable to challenge you or to ask questions because there are so many people present. Verbal Communication has the following advantages: Saving of Time The greatest advantages of verbal communication is saving of time. Under this system of communication the messages are communicated immediately without consuming any time. Verbal communication is the only way out when a message is important and when immediate action is necessary. Saving of Money As there is no tormal met nod ot communicating the message, no help ot any particular media this type of communication saves a lot of money. More Effective As the message is direct between the Senders of message and the receiver of message the messages prove to be more effective. The sender of the message can also exercise his personal influence over the receiver of message. Clear Doubts Verbal communication is also better as it removes any doubts regarding the message, between the sender and the receiver of message. Any doubts can immediately be cleared and the receiver of the message can immediately get the explanations regarding the message. Increase in Productivity and Efficiency Verbal communication is more effective. It increases the productivity and efficiency of workers because they clearly understand it and follow it. Verbal communication has the following disadvantages: Lack of Proof of Message The greatest disadvantage of verbal communication is that there is no proof of the message being communicated. Not Suitable for Future Reference As there is nothing in writing supporting the message communicated under this method, it is not suitable for future reference. If there is any dispute at any point with the message. Not Suitable in Case of Distance if the receiver and the sender of the message are living at a distance from each other, this method of communication is not suitable because it will increase the cost of communication, it ill not be effective because of lack of personal touch and it may not be clear and explanatory. Many times, when people think of the word communication, they think of an exchange of information and ideas through words. However, verbal communication is just one small part of communication. There are many different methods of communication. Written You can’t avoid written communication in the workplace; it’s everywhere. Emails, memos, reports, and other written documents are all part of everyday business life. Written communication is the most appropriate when detailed instructions are equired, when something needs to be documented, or when the person is too far away to easily speak with over the phone or in person. Email is a lifesaver for many people, especially in the business world. If you rely on emails and memos to conduct your business, it’s very important to portray a professional image. Don’t use abbreviations unless they pertain to your field, and always use spell check and read over your email before you send it to make sure it’s clear and concise. Emails should be brief and to the point. Non-verbal communication plays a large role in the way you communicate with thers. Unless you’re using sign language, however, you probably dont want to rely on it as your sole means of communication. You do, however, need to be aware of it. Your gestures, eye contact and movement, and the way you stand and sit all convey a message to the person you are communicating with. Use gestures appropriately, or leave your hands at your sides. Don’t fidget, which is distracting, and avoid crossing your arms, which sends off the appearance of being angry or closed off. Always look the person you are speaking to in the eye, and don’t roll your eyes or stare while they talk. Email Effective where supported by the organisation, and where sent by the right person. Emails that look as though they are selling something or that come from people the recipient has never heard of, are at high risk of being deleted without being read as they will be seen as potential spam. Newsletters Newsletter can be good for general awareness, but will normally only be well read if the newsletter is usually interesting and colourful. Notices/signs/posters Effective for messages or promotion of single issues although notice boards are not always the best place to put a notice that you want read. Signs need to be displayed where they can be easily seen but there is still no guarantee that they will be read. Blogs Blogs are a good way of keeping people up-to-date, again, providing that there is a good reason for people to visit and read you blog these can also be limited to people with only a passing interest. The importance of keeping oral records Any oral communication where a decision or commitment is made, and that is not otherwise documented, needs to be captured and placed in your recordkeeping system. For example: A meeting or conference call where a decision is made, if formal eeting minutes or notes are not taken. A voice mail message committing to take action. A telephone call responding to a member of staff. The issuing of verbal warnings. What types of communications are included? Face-to-face meetings Telephone calls Voice mail messages (including telephone or computer) What is the best way to capture conversations that are records? Write a memo in your diary. Be sure to include: Date and time of the communication Type of communication (e. g. , voice mail, telephone call) Participants Subject Details on any decisions or commitments What kind of electronic communications might be a record? Any electronic communication where a decision or commitment is made, and that is not otherwise documented, needs to be captured and placed in your recordkeeping system. For example: E mails. A voice mail message committing to take action. All other forms of on line communication. E mails Any on line correspondence What is the best way to capture conversations that are records? Save to a file on your computer, or onto a USB drive, or external hard drive be sure to include: Date and time of the communication Type of communication How to cite Work place communication, Papers